CJ Walker Consulting
Privacy and Cookie Policy
Last updated: 24 August 2026
1. Who we are
This website, www.cjwalkerconsulting.com, is operated by CJ Walker Consulting Ltd (“CJ Walker Consulting”, “we”, “us” or “our”). CJ Walker Consulting Ltd is registered in England and Wales under company number 12327152.
For the personal information described in this policy, CJ Walker Consulting Ltd is the data controller.
If you have a question about this policy or wish to exercise a data-protection right, please use our website contact form.
2. Information we collect
Information you provide
When you send an enquiry through our contact form, we collect the information you choose to provide, which may include:
first name and last name;
email address;
telephone number; and
the contents of your message and any other information you include in it.
Please do not include sensitive personal information in the contact form unless it is necessary for your enquiry.
Information collected automatically
When you visit the website, we or our service providers may collect:
IP address and approximate location derived from it;
browser, device and operating-system information;
pages viewed and actions taken on the website;
referring website or marketing source;
date, time and duration of visits; and
cookie and consent preferences.
Google Analytics information is collected only where you have given the required consent to analytics cookies.
3. How we use personal information
We use personal information to:
receive, review and respond to enquiries;
discuss our consultancy services and take steps requested before entering into a contract;
maintain appropriate records of business communications;
operate, protect and troubleshoot the website;
understand how visitors use the website, where analytics consent has been given;
improve the website, its content and the way our services are presented; and
meet legal, regulatory and accounting obligations.
We do not sell personal information. We do not use website information for third-party advertising, automated decision-making or profiling that produces legal or similarly significant effects.
4. Our lawful bases
We rely on the following lawful bases where applicable:
Consent: to use non-essential Google Analytics cookies. You can refuse or withdraw this consent at any time.
Legitimate interests: to respond to business enquiries, administer our business, maintain security, understand general website performance and improve our services, where these interests are not overridden by your rights.
Steps before a contract or performance of a contract: where you ask us to discuss, quote for or provide consultancy services.
Legal obligation: where we must retain or disclose information to comply with the law.
5. Contact-form enquiries
The contact form asks for your first name, last name, email address, telephone number and message. We use these details to understand and respond to your enquiry and, where relevant, discuss potential services.
Submitting an enquiry does not add you to a marketing mailing list. We will not use your contact-form details to send unrelated marketing unless you separately agree or another lawful basis clearly permits it.
6. Cookies
Cookies and similar technologies are small files or identifiers stored on or accessed from your device. They can help a website operate, remember preferences and understand how it is used.
The website may use the following categories:
Strictly necessary cookies: required for core website operation, security, form handling and remembering privacy choices. These do not require consent where they are genuinely necessary.
Analytics cookies: optional cookies used by Google Analytics to help us understand visits, traffic sources, pages viewed and engagement. These are used only after you consent.
The website does not currently use advertising or retargeting cookies.
You can accept or refuse optional cookies using the website’s cookie banner. Refusing analytics cookies will not prevent you from viewing the website or sending a contact-form enquiry. You can also delete or block cookies through your browser, although blocking strictly necessary cookies may affect website functionality.
7. Google Analytics
We use Google Analytics to understand how consenting visitors find and use the website. Depending on the Analytics configuration and your consent, Google Analytics may process technical and usage information such as device type, browser, approximate location, referring source, pages viewed, interactions and engagement time.
Google Analytics is not activated for a visitor unless the required consent has been provided through the website’s cookie controls. We use Analytics information to understand general trends and improve the website; we do not use it to identify contact-form users by name.
Information about Google’s handling of information is available in Google’s Privacy Policy. Google also provides a Google Analytics opt-out browser add-on.
8. Who receives information
We may use trusted suppliers to operate the website and our business, including:
our website platform and hosting provider, for website delivery, security and contact-form processing; and
Google Analytics, for analytics where you have consented.
These suppliers may process information only as needed to provide their services, subject to their contracts and applicable data-protection responsibilities.
We may also disclose information to professional advisers, regulators, courts, law-enforcement bodies or other parties where reasonably necessary to comply with the law, establish or defend legal rights, protect security, or manage a business sale or reorganisation.
We do not share contact-form details with other organisations for their own marketing.
9. International transfers
Some service providers may process information outside the United Kingdom. Where personal information is transferred internationally, we use or require an appropriate legal safeguard where required, such as UK adequacy regulations or approved contractual protections.
10. How long we keep information
We retain personal information only for as long as reasonably needed for the purpose for which it was collected and to meet legal, accounting, security or dispute-resolution requirements.
Contact-form enquiries are normally kept while we respond and for a reasonable period afterwards in case the discussion continues or a record is needed. If an enquiry leads to a client relationship, relevant information may be kept for longer as part of our business and legal records.
Analytics information is retained according to the retention settings applied within Google Analytics. Cookie choices remain on your device for the period configured by the website platform or until you delete them or change your choice.
Information is deleted or anonymised when it is no longer required.
11. Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No website or online transmission can be guaranteed to be completely secure.
12. Your data-protection rights
Depending on the circumstances, you may have the right to:
ask for access to your personal information;
ask us to correct inaccurate or incomplete information;
ask us to delete your information;
ask us to restrict how information is used;
object to certain uses of information;
receive certain information in a portable format;
withdraw consent at any time, without affecting processing carried out before withdrawal; and
complain to the Information Commissioner’s Office.
These rights are subject to legal conditions and exceptions. To make a request, please use our website contact form. We will normally respond within one month.
13. Links to other websites
The website may link to services operated by other organisations. Those organisations are responsible for their own privacy practices. We encourage you to review their privacy information before providing personal information to them.
14. Children
This website promotes business consultancy services and is not directed at children. We do not knowingly collect personal information from children. A parent or guardian who believes a child has submitted personal information can contact us through the website contact form.
15. Changes to this policy
We may update this policy when our website, suppliers, information practices or legal requirements change. The latest version will be published on this page with the updated date shown at the top.
16. Contact us
For questions, concerns or data-protection requests, contact CJ Walker Consulting Ltd through our website contact form.
17. Complaints
You can complain to the UK data-protection regulator:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk
CJ Walker Consulting Ltd | Privacy and Cookie Policy
